Militzer & Münch Dubai is well on course

Since the reorientation of the M&M country unit in Dubai in 2017 by a new management team, Militzer & Münch has successfully expanded its business and tripled its workforce. In the meantime, the team has extended its service-portfolio to provide customers with a comprehensive range of services pertaining to transportation and storage.

Militzer & Münch has been able to significantly expand its Dubai location in recent months. It was only in October 2018 that the team moved from Dubai Airport to the port in Jebel Ali Free Zone (JAFZ), where it has been operating a warehouse ever since. There, employees can coordinate the loading of containers themselves and offer additional services such as storage, transports to and from India and the Middle East, or the import of flavors for the tobacco industry.

“The colleagues are intimately familiar with the local market and always give proof of high commitment.”

Nikolaus Kohler
Regional Managing Director Middle East / Central Asia, M&M Militzer & Münch International Holding AG

“Since 2018, the customer base and the service portfolio have grown enormously,” says Nikolaus Kohler, Regional Managing Director Middle East / Central Asia, M&M Militzer & Münch International Holding AG. “An important part of our business in Dubai are warehousing services and distribution for local customers. For example, we very often transport spare parts for boats and ships, and printer consumables.”

A new office for customer service 

Another milestone: Militzer & Münch Dubai has opened its own sales office in the city. “This allows the team to concentrate even more on customer service. A major part of the business is regional transportation for a globally active food company. The team is also currently developing further logistics solutions for the region and for the CIS countries. The employees are also in charge of all questions regarding the Militzer & Münch Dubai air and sea freight services.

“These great developments were possible above all because we have a great team on site in Dubai,” says Nikolaus Kohler. “The colleagues are intimately familiar with the local market and always give proof of high commitment. We certainly owe our success also to the fact that Militzer & Münch Dubai is well connected locally, while at the same time having access to the international Militzer & Münch network.”

New office in Vienna

On October 1, Militzer & Münch started operating a branch office in Austria. The team at the new office in Vienna is active in both operations and sales, offering Austrian companies an ideal access to the markets in Central and Eastern Europe.

With the new location at Vienna’s DC Tower, Militzer & Münch is expanding its geographic coverage at the heart of Europe and intensifying its proximity to local customers. For the time being, the office is run as a foreign branch of M&M Militzer & Münch AG, Switzerland – with the aim of turning into a country unit in its own right at a later date. From the Austrian capital, the experienced team concentrates on the Militzer & Münch core markets of Central Asia, the Caucasus, Russia and the Maghreb, with a special focus on rail transport.

Austria boasts a stable economy, and the Vienna region has always been a successful economic hub in the trade between West and East. Under the management of Nikolay Gueorguiev, the local Militzer & Münch team will help to successfully lead the Militzer & Münch Group towards post-corona growth. Nikolay Gueorguiev previously worked for other well-known international logistics companies.

Do you have any questions about the new Vienna office? Please feel free to contact us:

M&M Militzer & Münch AG
Branch office Vienna
Regus Business Center
DC Tower, 30. OG
Donau-City Straße
1220 Vienna, Austria
Email: nikolay.gueorguiev@mumnet.com
Phone: +43 1 2055 5171 -70

The course is set for growth

In October 2019, Militzer & Münch founded a joint venture with the Serbian logistics company Invictus System Transport & Logistics D.O.O. With this move, Militzer & Münch further expands its existing network in the Balkans. Now, the Serbian Militzer & Münch organization is celebrating its first anniversary – and is looking ahead with confidence: Their goal is to be among the leaders in the Serbian transport and logistics sector within the next two years.

After a year of intensive work, the course is set for growth at Militzer & Münch Serbia. The Serbian Militzer & Münch unit operates five offices in Serbia. The head office is in Dobanovci, where the logistics service provider offers its whole service portfolio. Additional offices are in Belgrade, Velika Plana and Pozega, where the Serbian country unit provides customs clearance services. At an office in Leskovac, the M&M Serbia team offers customs clearance services as well as transportation. Militzer & Münch Serbia currently uses 5,000 square meters of rented storage space for its operations in Dobanovci. “Business is developing well, and we will move into an additional 5,000 sqm storage space by November 1. Due to our growth and the market demand, we are planning to operate our own distribution center in the future”, says Nikola Vasiljevic, COO Militzer & Münch Serbia

Quickly established

The 80 employees process circa 1,000 orders per month; they generated a turnover of around twelve million euros last year. “It is thanks to the great commitment of our team in Serbia that we were able to establish ourselves in the market so quickly”, says Filip Simovic, CEO Militzer & Münch Serbia. “The courageous decision to start the joint venture last year was the right one – now we want to further expand our business.”

Before the joint venture was founded, Militzer & Münch was largely unknown in the Serbian market. A customer base had to be built first. Today, the Serbian Militzer & Münch organization already cooperates with more than 150 customers. They include companies from the chemical, textile, automotive, pharmaceutical and beverage industries. Particularly successful are groupage services for imports from Germany, Austria and Italy, but also for exports to Montenegro, Northern Macedonia, Bosnia and Herzegovina, Kosovo, and Albania.

Militzer & Münch Serbia’s services include part and full loads, refrigerated transports, as well as customs and storage solutions. “Customer satisfaction is our top priority,” explains Filip Simovic. “With tailor-made logistics services, high quality and the commitment of our team, we clearly stand out from the competition.”

日本の新しいオンラインカジノは、その場所に固有のジオロケーションベースのゲームを提供しています.この機能は、プレイヤーにとって歓迎すべきイノベーションです。このソフトウェアを使用すると、オンライン カジノはボーナスやゲーム プレイをその場所に合わせてカスタマイズできます。日本政府は最近、ギャンブルの合法化を承認しましたが、特定の形式のみが許可されています.日本には合法的なオンライン カジノがないため、熱心なプレイヤーが合法的にギャンブルをすることが難しくなっています。彼らの多くは違法な賭けに目を向けます。

日本のオンラインビーナス ポイント カジノで最も人気のあるゲームはビデオゲームとスロットです。これらのゲームは簡単にプレイでき、戦略を必要とせず、プレイヤーはこれらのゲームを何時間もプレイできます。スロットは、ビデオ スロット、クラシック スロット、プログレッシブ ジャックポット ゲームなど、さまざまなバリエーションで提供されます。日本のオンライン スロットで運試しをしたい場合は、さまざまなゲームが提供されていることに驚くことでしょう。

日本でオンラインカジノを探すときは、サインアップボーナスを提供し、モバイルプラットフォームを備え、使いやすいカジノを探してください。また、多数のゲーム、すっきりとしたデザイン、便利な支払い方法も備えている必要があります。また、税金を気にせずに入金できることを確認してください。最も重要なことは、プレイヤーに安全で安全な環境を提供するオンライン カジノを選択することです。

多くの外国人プレイヤーは日本のオンラインカジノでプレーすることに懐疑的かもしれませんが、政府は日本でのオンラインギャンブルを規制するための措置を講じています.その結果、日本のプレーヤーにサービスを提供する国際的なブランドが数十あります。実際、日本のオンラインカジノの多くは多言語対応しています。決定を下す前に、それぞれをチェックする価値があります。

日本ではオンライン ギャンブルは違法ですが、法律を回避して日本でオンライン ギャンブルを行う方法がいくつかあります。まず、日本にお住まいの方は、政府のウェブサイトでオンライン ギャンブルが許可されているかどうかを確認してください。政府は以前、ギャンブルを全面的に禁止していましたが、近年は緩和されています。たとえば、スポーツ賭博は日本では合法です。

次に、入金する前に、カジノが本人確認を提供しているかどうかを確認してください。写真付き身分証明書または住所文書をアップロードする準備ができている限り、プロセスは簡単で安全です。その後、入金を続行できます。日本の正規のオンライン カジノでは、ゲームを使用する前にこの認証が必要になります。

最後に、安全な評判のカジノを選択してください。日本のオンラインカジノでプレイすることは危険を伴う可能性がありますが、日本の多くのオンラインカジノはライセンスを取得しており、プレイヤーに安全な環境を提供しています.安全性とセキュリティが心配な場合は、SSL 証明書を探してください。一部のサイトには、責任あるギャンブルの証明書さえあります。

“The courageous decision to start the joint venture last year was the right one – now we want to further expand our business.”

Filip Simovic
CEO Militzer & Münch Serbia

However, the pandemic does not leave the Serbian Militzer & Münch unit unaffected. “We have seen declines especially in the automotive and chemical sectors,” says Nikola Vasiljevic, “while demand has gone up enormously elsewhere: In the pharmaceutical and food sectors, there were increases of up to 60 percent – and we are also seeing growing interest from our customers in our cold chain capacities.”

Air and sea freight next

The logistics service provider plans to expand business even further. “In 2021, we want to step into the air and sea freight business, as these segments offer enormous potential,” says Nikola Vasiljevic. “An important project is also planned in rail transport. Serbia is a bridge to the EU – many goods reach Western Europe via our region. Which is why, together with the Militzer & Münch Group, we plan to establish a train connection between China and Serbia, routed via Budapest. We are already in the process of preparing a pilot train for the product.” With these big plans for the second year, the Serbian unit looks to the future with optimism.

New distribution center in Minsk

In October 2020, Militzer & Münch took into operation a new distribution center in the north-east of the Belarusian capital Minsk. The 2,000 square meters facility will be used mainly for express goods handling.

“The new logistics terminal gives us the opportunity to further strengthen our position on the Belarusian market,” says Victor Blazhukevitch, Managing Director of Militzer & Münch Belarus. In the future, the new property will be used mainly for handling express goods on an area of 2,000 square meters. A small part is also designated for the long-term storage of pallets and the handling of general cargo. The distribution center is ideally located in the northeast of the Belarusian capital near the Minsk MKAD beltway.

Currently, Militzer & Münch Belarus counts about 400 employees working at 15 locations throughout the country. The company handles groupage, part and full loads and express shipments using its own fleet of trucks. The portfolio of Militzer & Münch Belarus also includes services in the field of air and sea freight and customs clearance as well as hazardous goods and heavy lift transports.

Important hub

Belarus offers great potential for the Militzer & Münch Group, both in terms of the local economy and as a transit country between the Eurasian and the European Unions. The industrial country is an important hub in the Belt and Road Initiative between Asia and Europe. “Belarus is a preferred location for industrial, trade and logistics enterprises,” says Victor Blazhukevitch. Germany is among the country’s most important trading partners.

50 years of Militzer & Münch Greece

Militzer & Münch founded the country unit in Greece on October 1, 1970. The company has been active there for almost 70 years, as Militzer & Münch’s first office abroad was established in Athens in the 1950s. 

Were it not for the COVID-19 pandemic and the corresponding restrictions on contact, the company would have several reasons to celebrate this year: in spring, Militzer & Münch turned 140 years old, and October marked the 50th anniversary of the founding of the country unit in Greece.

Greece was the place where Militzer & Münch moved into its first office abroad: By the 1950s – almost 70 years ago – the company already had its own agency in Athens. Until 1970, further offices followed in the important port cities of Thessaloniki and Volos. Even then, the Greek team offered numerous import and export services by land, air and sea as well as customs and warehousing services. These included, for example, consolidated rail transports from Germany to Athens.

One of the more recent milestones of the country unit: in late 2018, Militzer & Münch Greece moved into a new distribution center, merging various warehouses at the Aspropyrgos site near Athens. In addition to the almost 14,000 square meters facility in Aspropyrgos, the company continues to operate at its second location, in Thessaloniki (4,400 square meters).

To keep up to date with our milestones and news, please feel free to connect with us via LinkedIn.

 

A new product for Asia-Europe traffics

As a result of the COVID-19 pandemic, capacities in cargo air traffic decreased; departures were also reduced in container shipping. Therefore, the German M&M air sea cargo GmbH has developed an alternative transport option for its customers, which ensures the goods traffic between China and Europe. Since April, regular truck transports have been connecting the People’s Republic of China and Europe. A transport mode especially e-commerce companies are using.

“When it became apparent that COVID-19 would affect all of us for a long time, we realized that an alternative to traditional air and sea transportation was urgently needed,” says Jie Li, Trade Lane Manager Greater China, M&M air sea cargo. “The Trade Lane Management teams in Germany and China developed the new product together. Our Rail team in Düsseldorf is responsible for the coordination and handling of the truck transports, as the colleagues are very familiar with the China–Europe route thanks to their many years of experience with rail transports.”

 

 

Route is adapted to the situation

The FCL transports are currently routed directly from the factory through northwest China to the border cities of Alashankou or Khorgos, then via Moscow, Minsk and Warsaw to the end customer in Germany – a 13,000-kilometer distance. The transport usually takes 13 to 15 days. “The spread of COVID-19 has a strong impact on our transit time,” says Jie Li. “We have to factor in a delay of around three to five days.” If everything goes well, reloading and customs clearance at the Chinese border take two to three days at this time. Depending on how the situation at the border develops, the M&M air sea cargo team will adjust the route together with the local partner in order to always offer customers the fastest possible transport.

The transport option is suitable for all types of freight, especially for dangerous goods. Products with batteries – such as e-bikes, which are currently in high demand in some European countries – cannot be transported by rail. For valuable goods that are transported in a closed trailer, transport by truck is just as suitable as for high-volume, urgent shipments, for instance, personal protective equipment. At the moment, M&M air sea cargo transports lots of goods for e-commerce companies via the China–Europe route by truck.

Although transport by air and sea freight is getting back to normal, road transport on this route remains a sensible alternative: it takes about 20 days less than sea freight and is 30 to 60 percent cheaper than air freight. “Especially for the German market, the product is still new; many customers are curious about it,” says Jie Li. “For our existing customers, the new option is not only a good alternative to air, sea and rail transport, it also opens up great opportunities for us as a team to expand our business and convince new customers of our services.”

 

 

For space travel, a nighttime operation

Strictly confidential: in August 2020, Militzer & Münch transported a component for a launch vehicle. The customer was a company from the private space sector. The logistics service provider transported the oversized cargo by truck and by sea from Germany to North America.

“The component was developed by one of the largest suppliers to the European Space Program,” says Marco Fischer, Operations Manager, Sea Freight & Project Logistics at Militzer & Münch. “It is intended for a launch vehicle that can be partially reused – which is not the case with conventional rockets. Thus, the component contains state-of-the-art technology that is strictly confidential.” To prevent industrial espionage, the Militzer & Münch team had to make sure the box was not opened and its contents were not photographed.

The transport of the valuable cargo started by truck in southern Germany. From a port in northern Germany, the cargo was shipped to the port of destination on the east coast of North America. There, a North American freight forwarding company took over the last leg of the transport to the end customer.

With detours to the destination

The biggest challenge was the dimensions of the component. The diameter of the cargo was over five meters and thus oversized. Such loads not only require numerous permits, in Germany, they can also only be transported at night. Plus, in the end, the route originally planned for the transport was unsuitable, as two construction sites caused the roadway to be only three to four meters wide in some areas. “We therefore had to accept a detour of several hundred kilometers,” says Marco Fischer.

 


Through Germany, escorted by the police

In order to ensure safety, police escort was mandatory along parts of the route. Several groups of police vehicles with specially trained and equipped police officers accompanied the truck to guarantee smooth transport to the port in northern Germany.

“From the North German port, we loaded the component onto a 20-foot flat rack container and secured it,” explains Marco Fischer. “Afterwards, the freight had to be transported to the seaport terminal by barge, i.e. on board a boat without its own drive, as the terminal is not accessible for trucks. Only then were we able to load the cargo onto a container ship.”

 

“The component contains state-of-the-art technology that is strictly confidential.”

Marco Fischer
Project Logistics Sea Freight at Militzer & Münch

 

Special test

Before transport, Militzer & Münch had a check carried out to determine how best to store and secure the oversized and valuable cargo – and whether it could be taken on board the selected container carrier at all. To this aim, the team contacted a so-called ‘Special Cargo Desk’ – loading experts such as former ship’s captains, who were presented with pictures of the cargo, technical drawings, and stowage plans. “Only when the Special Cargo Desk gives the okay, can the cargo be loaded,” says Marco Fischer.

The right timing

Police escort at night, unexpected obstacles, and complex regulations that have to be complied with – such factors must be taken into account and precisely coordinated before a transport of this kind can even start. “With projects like this, timing is key,” explains Marco Fischer. “And we are proud that our team, due to good cooperation and lots of experience, ensured that the cargo arrived safely at the North American East Coast.”

A factory at sea

Transporting an entire factory plant by sea from Belgium to India is an unusual project even for the experienced Militzer & Münch team in Germany. This is not least because many plant components are only dismantled shortly before transport, which leaves only a tight time slot to communicate the cargo’s dimensions and degree of soiling to the shipping company – and to determine whether the cargo is even allowed on board.

The demand for bentonite – a rock used in construction, as a food additive and in cosmetics, among other things – has risen sharply in India. A leading Indian supplier of the material has therefore decided to dismantle a factory – a so-called roller mill – in the Netherlands and rebuild it in India.

The project involves several steps: a freight forwarder brings the parts from the Netherlands to the port in Antwerp, Belgium. From there, Militzer & Münch takes over the transport by sea to the port of destination. The logistics service provider transports most of the plant components to Mundra, India. Several shipments are necessary to transport the entire factory. The project started in August 2020.

Short term solutions

„Under normal circumstances, transports of this kind are no big deal for us,“ says Marco Fischer, Operations Manager, Sea Freight & Project Logistics at Militzer & Münch. „However, many of the components are only dismantled shortly before they are carted off.“ This is why there are often spontaneous adjustments to the size and weight of the cargo – and suitable solutions have to be found quickly. The Militzer & Münch team therefore maintains close contact with the shipping company at all times in order to be able to communicate any changes as quickly as possible.

The parts are up to 4.2 meters wide and 3.8 meters high. This makes them ‘out-of-gauge’, i.e. they exceed the normal container dimensions. In order to use the capacities on board as efficiently as possible, containers are precisely matched to each other during loading. The weight of the containers also plays a decisive role in loading. Heavy containers are stored in the lower part of the container vessel to ensure stability. “Space on the ships is limited, and this type of cargo is usually not transported in standard containers,” explains Marco Fischer. “There’s a lot of information we only receive at very short notice. It is therefore no easy task to register the containers with the shipping company in good time and get them stowed on board.”

“The ship’s captain has the option of rejecting cargo if he thinks it is too dirty.”

Marco Fischer
Project Logistics Sea Freight at Militzer & Münch

A (not so) clean solution

Another challenge for the Militzer & Münch team: in some cases, the components of the plant are very dirty. Since the cargo is removed immediately after dismantling, there is no time to clean the factory parts. “The ship’s captain has the option of rejecting cargo if he thinks it is too dirty,” says Marco Fischer. “So far, none of our containers have been rejected, but if this should happen, we will find a solution for this as well.” Intensive communication with the shipping line and the customer, as well as the Militzer & Münch team’s in-depth know-how, have ensured that the first shipments have already been successfully handled to the customer’s full satisfaction.

In the starting blocks, headed south and east

Despite the corona crisis, the Swiss Militzer & Münch unit was able to achieve a number of successes. Among other things, the team signed a three-year contract with a major manufacturer of rolling stock. Militzer & Münch is in charge of transporting the manufacturer’s products to Poland.

In the past few months, Militzer & Münch Switzerland has strategically repositioned itself and defined additional business areas. As a result, order volume and sales have increased, which allowed the company to take on new employees and open a new location. The new office at Muttenz near Basel, operated by a staff of 16, offers sufficient space for further growth.

“The new business areas are the Middle East, Central Asia and the Caucasus, the Maghreb and the region of Central Eastern, South-Eastern and Eastern Europe,” says Nikolaus Kohler, Regional Managing Director Middle East / Central Asia, Business Development Switzerland, M&M Militzer & Münch International Holding AG. “Especially in the Maghreb and in Central Eastern, South-Eastern and Eastern Europe, we have vastly increased our business volume. The decisive factor for this success: our team has a wealth of expertise, and each individual colleague assumes a great deal of responsibility. Moreover, the long-term partnerships we maintain with our sister companies in our target markets set us apart from the competition.”

These features convinced a big rolling stock manufacturer, who immediately commissioned the Militzer & Münch team in Switzerland with a transport project to Poland for a period of three years. The transport of the automotive parts started in May. “Further contracts have already been signed,” says Nikolaus Kohler. “We are to transport products for one of the leading Swiss retailers from this region. For another customer, we take care of the distribution of seeds and pesticides. Word has obviously got around in the shipping and loading industry in Switzerland that we are a specialist for customer-oriented solutions and niche markets – which makes the team and me very proud.”

“We are able to react to a crisis fast and appropriately”

Alexei Kovalenko, Guillaume de Laage de Meux and Nikolaus Kohler – as members of the Group Management of M&M Militzer & Münch International Holding AG, they have a close eye on the business of the individual country units. In an interview, they report on how the COVID-19 pandemic has affected the group so far, and how the demand for transport is developing in different industries.

The Militzer & Münch Group is active in 29 countries. The extent of the pandemic varies locally, as do government regulations. How are you dealing with the situation?

Alexei Kovalenko: The safety of our employees has top priority. With the exception of some warehouse space, we count among the asset-light companies. Thus, it was relatively easy for us to have many employees working from home. All things considered, we always act in accordance with local requirements and regulations. But of course, we notice restrictions and decreased transport volumes in international goods traffic. In the West, government support has helped us a lot, including in France and Germany. This has somewhat mitigated the decline in orders. In Germany, for example, we put some employees on short-time working when air traffic came to a virtual standstill and our freight could not be transported on board passenger aircraft.

Nikolaus Kohler: The Militzer & Münch management is struggling with the challenges in all 29 countries and is taking the necessary steps to master the extraordinary situation. Especially in Central Asia, governments have imposed rigorous measures in some cases. In these countries in particular, I assume that not all transport companies will make it through the crisis. However, the Militzer & Münch Group is well positioned – it remains to be seen whether the crisis will lead to a market shakeout from which individual logistics companies will benefit.

“We are a people’s business. We all had to adapt and use virtual means of communication to maintain contacts.”

Alexei Kovalenko
Chief Financial Officer, TransInvest and Militzer & Münch; Speaker of the Militzer & Münch Group Management

 

Alexei Kovalenko
Nikolaus Kohler
Guillaume de Laage de Meux

 

How did business develop when more and more countries announced the lockdown?

Guillaume de Laage de Meux: In France, the lockdown was a drastic experience for the entire industry. On March 16, the French government decided that the population should stay at home and restrict their mobility – in April and May our activities fell by 50 percent. At that time, we put our efforts into securing our unit financially. We were able to absorb the losses with the help of loans from French banks. In the meantime, we have managed to somewhat stabilize our turnover again. Since July we have had a good order situation – although not yet back to the level seen before the pandemic. How things will develop over the next few months depends, among other things, on the impact of the second wave of the pandemic.

Nikolaus Kohler: The pandemic has also had a major impact on our business in the Central Asia region. Some countries ignored the situation for a long time, others closed their borders immediately and with all the consequences this entailed. This not only led to an almost total social standstill, but also to a dramatic slump in exports and imports. In Uzbekistan, for example, imports from the Far East continue, but trade with Europe has fallen sharply. The government has halted infrastructure projects and is currently investing more in the healthcare sector. Turkmenistan closed its borders, with the exception of the railroad borders and the Baku-Turkmenbashi ferry. International trade and imports have almost come to a standstill. Due to this total lockdown, the international oil companies have also withdrawn from Turkmenistan – which caused our crane rental business to almost come to a halt. In Georgia and also in Azerbaijan, the buying mood of the population has fallen sharply, which affects domestic transports and thus also our order volumes. In Georgia, there are parliamentary elections this year, but at least the borders have been open again since October – imports and exports are running again. In Azerbaijan, COVID-19 is under control, at least for the time being, but the conflict over the Nagorno-Karabakh region has had a major impact on the country. Our teams in Turkey, however, are coping very well with the crisis. Despite the lockdown, they were able to close these past months with a positive result.

How has the demand of individual industries developed?

Guillaume de Laage de Meux: In the automotive and textile sectors in particular, we experienced a temporarily sharp decline in transports – especially in the South West Europe and Maghreb regions. Business is slowly stabilizing again, but has not yet returned to normal. It remains to be seen how the coming months will develop.

Alexei Kovalenko: China was the first country to “awake” from the lockdown. Together, the teams in Germany and China carried out several airfreight transports of protective masks etc. Demand from the chemical industry that produces disinfectants, detergents and cleaning agents also increased. These positive developments helped to at least somewhat mitigate the decline in orders from other industries. One thing is quite clear: international goods trade needs to continue to pick up speed. It might well be that some companies rethink their supply chains and go back to more local sourcing again as a result of their experience with the pandemic. But this is not going to happen overnight.

“The business of our unit EMEX in Kazakhstan is developing well, our customers have increasingly requested CEP shipments for e-commerce.”

Nikolaus Kohler
Regional Managing Director Middle East / Central Asia, Business Development Switzerland, M&M Militzer & Münch International Holding AG

How has the pandemic changed your daily cooperation with customers?

Alexei Kovalenko: We are a people’s business; we live from the intensive contacts with our customers. The fact that personal meetings with customers and potential customers are not possible or only possible to a very limited extent impairs business. We all had to adapt and make use of virtual communication tools to maintain contacts. In this field,  fundamental rethinking is surely required, as obviously this challenge is likely to remain with us for some time yet.

Nikolaus Kohler: In Kazakhstan, however, the limited contact opportunities have not prevented us from expanding our CEP business. The business of our EMEX unit is developing well, and our customers have increasingly requested CEP shipments for e-commerce. One reason is certainly that shopping centers are closed. This is what drives the online B2C business.

“All in all, our actions so far during the pandemic have strengthened my belief that Militzer & Münch is a truly agile company.”

Guillaume de Laage de Meux
Managing Director Militzer & Münch France, Regional Managing Director South West Europe / Maghreb and member of the Militzer & Münch Board of Directors

Is a cautious outlook on the coming months possible?

Alexei Kovalenko: At the end of the first quarter of 2020, our outlook for the rest of the year was pessimistic. However, this changed from June onwards, and July and August went reasonably well. Demand has recovered, and the volumes transported have increased. We have not yet recorded any significant payment defaults or even bankruptcies among our customers. But we need to remain vigilant. We are currently planning for 2021 – with the first three quarters of 2020 always in mind.

Nikolaus Kohler: The development in some countries confirms that our group is well positioned. Our still relatively young joint venture in Serbia, for example, has been on a growth course since it was founded last year. The opening of the logistics facility in Belarus is a positive signal, too. Dubai is also developing well – thanks in part to the substantial business volume of our main customer from the food and beverage industry.

Guillaume de Laage de Meux: All in all, our actions so far during the pandemic have strengthened my belief that Militzer & Münch is a truly agile company. The last few months have shown that we are capable of reacting quickly and appropriately to a crisis. That is why I am very proud of our team and look forward to the future with confidence.