Militzer & Münch Poland and Germany expand cooperation

Germany is Poland’s most important trade partner, and for Germany, the partner country also ranks in the top five. Economic analyses predict that this trend will intensify in the future. Since summer 2021, the two Militzer & Münch country units have therefore strategically stepped up their cooperation in the road transport segment.

The focus is on the transport of part loads (LTL) – mainly imports from Germany to Poland. On customer request, Militzer & Münch also transports the goods as groupage. In this case, the logistics provider delivers the consignments to one of three conveniently located transshipment warehouses in Poland, and consolidates the cargo there, if needed.

While the local Militzer & Münch team takes care of coordination, organization, and customer service, partner companies handle the nationwide distribution.

Sales are increasing

“We work with partners which we select for each shipment via a scheduling software. In order to save resources, we pick up additional loads on the way, plan our transports together, and try to concentrate the coordination in the receiving country,” says Thomas Winter, Managing Director of Militzer & Münch Germany. He predicts a positive development: “The teams have always been able to react fast; they always found suitable solutions for our customers – we have received some good new orders. We are already noticing a perceptible increase in sales. I definitely see a positive development here for the future!”

Kazakhstan: New courier fleet for EMEX and FedEx

In order better to meet the e-commerce boom and the resulting growing demand for parcel services, EMEX is investing in a larger vehicle fleet in Kazakhstan. EMEX is Militzer & Münch’s courier, express, and parcel service (CEP), as well as the exclusive partner of FedEx in the strategically important country between Asia and Europe.

Over the course of the year, EMEX will more than double its fleet by adding 36 courier vehicles. The CEP service provider is going to put the new vehicles into operation step by step. Half of the new courier vehicles will be branded with the EMEX logo, the other half with the FedEx logo. EMEX is deploying part of the fleet at its headquarters in Almaty, where the vehicles will replace the previous, leased delivery vans. Two vehicles each will be used by the company’s twelve branch offices spread throughout the country.

“With our expanded fleet, we can offer our customers an even better delivery service with even shorter transit times,” says Tatyana Vorobyeva, Managing Director of EMEX. “For the first time, we will operate our own transport vehicles at all our locations in Kazakhstan. This will also allow us to increase our brand awareness and strengthen our network as a whole.”

 

FedEx: partnership extended

FedEx shipments, which EMEX handles as an exclusive partner in Kazakhstan, generate ten percent of the company’s total revenue. In December 2021, EMEX was able to extend the exclusive contract with FedEx for several years.

Overall, EMEX looks back on a very good and stable business development. The CEP service provider is benefiting in particular from the strong growth of online trade in the wake of the corona pandemic. According to the Kazakh Bureau of National Statistics, in the year 2020 alone, internet stores in Kazakhstan doubled their retail sales in the private customer segment. In course of  the past five years, EMEX was able to increase its shipment volume more than 14-fold. The Militzer & Münch courier service has increased the number of employees from 45 to 215.

Thanks to strategic investments in network and system quality, EMEX has so far coped very well with the extraordinary pandemic times, and offers its customers crucial delivery capacities as well as great flexibility. “We are pleased with everyone’s success and thank our customers for their trust,” says Tatyana Vorobyeva. “Their satisfaction spurs us on to continue delivering the highest quality of service also in the future.”

Growth beyond the borders of Kazakhstan is the next step: “Our goal is to roll out EMEX regionally as an organization and as a brand for national logistics in Central Asia, and thus to provide services for customers beyond the local market,” says Nikolaus Kohler, Regional Managing Director Middle East / Central Asia, Business Development Switzerland, M&M Militzer & Münch International Holding AG.

 

EMEX – The Militzer & Münch Courier and Express Service

  • Established: on the Kazakh market since 2004
  • Headquarters: Almaty
  • Branches: Nur-Sultan, Aktau, Atyrau, Aktobe, Karaganda, Kostanay, Kyzylorda, Pavlodar, Petropavlovsk, Oskemen, Uralsk, Shymkent
  • Agents: in 15 more cities in Kazakhstan
  • Employees: 215
  • Fleet: 60 courier vehicles, 5 trucks

New Branch Manager in Urumqi

Dino Wang, 45, has been heading the Militzer & Münch branch office in Urumqi, China, since January 4, 2022. Well-connected and with more than 13 years of experience in the logistics industry, he is rising to the challenge of further developing the branch and strengthening communication with foreign partners. His previous employers include Kühne + Nagel, among others.

Gunaghua Nie, Dino Wang’s predecessor, is responsible for driving forward the sales activities in the region.

 

Bridge to Central Asia

Urumqi is located in the Xinjiang province in northwest China, which directly borders Mongolia, Russia, Kazakhstan, Kyrgyzstan, Tajikistan, Pakistan, Afghanistan, and India. Since 1990, the Militzer & Münch subsidiary has been acting as a bridge to Central Asia and Europe from there, strengthening the region’s role as the most important connecting point between the Chinese market and its direct neighbors.

 

Five questions for Dino Wang

In this interview, Dino Wang reveals how he plans to develop the Urumqi site in the future and what he particularly likes about working in the logistics industry.

Mr. Wang, as you have been with the company for a short time, you are still looking at everything with a fresh eye. What do you particularly like about working at Militzer & Münch?

Dino Wang: I feel really honored to be able to work at Militzer & Münch. We have a relaxed working atmosphere, good communication with colleagues, and a vast, worldwide service network, which, in my opinion, provides excellent service to our customers.

What are your plans for the M&M branch in Urumqi in the near future?

Dino Wang: From all major cities in the world, Urumqi is the one farthest away from any sea.  Due to its unique geographical location, it is an important land bridge connecting China with Europe, the Central Asian countries and Russia.

We are planning to expand also the air and sea freight business in the future, to build up a sales team, and to rely on Militzer & Münch’s worldwide service network in order to provide customers with an even better service and to achieve higher earnings.

Which industries do your most important customers operate in?

Dino Wang: Xinjiang is a resource-rich region with large oil, natural gas, and mineral deposits. Cotton, pepper and grain are also cultivated. These are exactly the sectors that our customers focus on.

What does the “Belt and Road Initiative” mean for Militzer & Münch China?

Dino Wang: For us, the “Belt and Road Initiative” means that Militzer & Münch China gets access to more business opportunities, and that we are more involved in the economic and cultural exchange between China and the world.

To conclude, a more personal question: How long have you been working in the logistics industry, and what fascinates you about it?

Dino Wang: I have been in the logistics industry for over 13 years. It is one of the oldest industries ever in human history – initially goods were transported by muscle power in wagons and boats. Since then, the industry has evolved over thousands of years. Logistics professionals are like cells in the blood vessels of the human body, which transport blood to ensure the normal functioning of all bodily functions. I am proud to be part of the logistics industry.

Rail as an alternative

Containers are currently in short supply worldwide, and there is a lack of capacity on ships – a problem, especially during the Christmas peak season. Militzer & Münch Germany meets this challenge by using rail transport. Thus, for two customers, six complete block trains were put together to run between China and Duisburg.

Due to the imbalance in trade between China and Europe, a large number of containers are stranded at European ports and terminals. This often results in a shortage of containers for transports from Asia to Europe – especially during the important fall and Christmas business.

“It’s like in real life: if you plan early enough, it’s easier to make ends meet,” says Michael Spitzlei, Head of Business Segment Rail at M&M air sea cargo GmbH. ” For transportation by rail, individual containers or space are always offered. However, handling shipments by sea to and from Europe is challenging in many respects at the moment, and the booking situation is critical.” Industrial customers often get their space from shipping companies only at the current daily or market rates, instead of the originally agreed contract rates. That is why many shippers are currently switching to rail, like some of Militzer & Münch’s key accounts, for example.

For the customers, one of them a global wholesale chain, Militzer & Münch set six complete block trains on their way from China to Duisburg in August. The German Rail team worked closely together with their colleagues from Militzer & Münch China on these transports. Total transit time from terminal to terminal was 25 days – despite congestion at the borders, it was thus within the usual time frame. The trains were all fully Militzer & Münch trains, exclusively transporting 50 x 40’ high cube containers with goods for the Militzer & Münch customers. Thus, especially in times of crisis, rail proves to be a reliable alternative to sea transport.

At Militzer & Münch France: selective growth continues

Militzer & Münch France has acquired the supply chain management specialist ACTE International based near Grenoble. A good investment: Customers benefit from top service – Militzer & Münch identifies new growth opportunities.

Whether smooth supply chain, customs and foreign trade regulations, or the avoidance of corruption risks: cross-border business continues to be a challenge for companies. With ACTE International, Militzer & Münch now has experts on board in Grenoble, experts who offer customers consultancy, service, and training on all aspects of the supply chain (see info box).

This way, Militzer & Münch is consistently expanding its competence in France: In 2018, the company already founded its own customs agency with offices in all its transport branches, i.e., Lille, Paris, Lyon, Marseille, Toulouse, Bordeaux and Nantes. And a few months ago, Militzer & Münch France took over ITP and ITPL, two companies of the LPS Group (Logistique et Prestations de Services), which specialize in transporting goods to the Maghreb countries – one of Militzer & Münch’s key markets.

“The specialists of ACTE International complement our portfolio in the fields of global supply chain management, customs, CSR, and compliance,” says Guillaume de Laage de Meux, who is Managing Director of Militzer & Münch France and at the same time Regional Managing Director South West Europe / Maghreb. “We are confident that with the new offer, we will also be able to convince new customers of our potential.”

“Militzer & Münch has been active between Europe and North Africa for many decades. We manage procurement and distribution logistics for our customers, relying on our profound industry know-how – for example in the pharmaceutical, textile, and automotive sectors. And we see that shipment volumes are increasing from year to year, as for our customers in Europe, the Maghreb states are the logistical bridge to Africa.”

Guillaume de Laage de Meux
Managing Director Militzer & Münch France, Regional Managing Director South West Europe / Maghreb and Member of the Board of Directors of M&M Militzer & Münch International Holding AG

ACTE International – a supply chain management specialist

As an expert in cross-trade, ACTE International has been active in all aspects of supply chain management since 1995: as a freight forwarder and full AEO customs agent, as an auditing and consulting company for international import-export trade, and as a recognized vocational training center. Here is an overview of the services:

Supply Chain Management

  • Coordination and optimization of global supply chains
  • Engineering and management of cross-trade transactions
  • Subcontracting export sales administration
  • Operation of complex import/export logistics


Customs management

  • Customs expertise and consulting for European operators (import/export)
  • International customs coaching
  • Customs and tax optimization
  • Operational customs centralization


Corporate Social Responsibility (CSR)

  • Consulting on CSR implementation at local and international level
  • Social, environmental, construction safety, and anti-corruption audits
  • Assessment and mapping of CSR and corruption risks in the international supply chain
  • ETHIC Intelligence certification* of anti-corruption programs and systems

 

* ETHIC Intelligence is a certification agency which focuses in compliance and anti-bribery audits according to ISO standards. Specialized auditors certify against ISO 37001 and ISO 37301, while also providing general audits for channel partners, suppliers, and against ISO 19600.

New country units in the Balkans

The Militzer & Münch Group has established two new country units in Bosnia and Herzegovina, as well as in Montenegro. With their focus on logistics services and road transports, the newly founded companies reinforce the Militzer & Münch network in the Balkan region.

In late August, the two Militzer & Münch subsidiaries in Bosnia and Herzegovina and in Montenegro started operations. They are located in the capitals of the two countries – in Sarajevo and Podgorica. “Many of the customers we work with in Serbia are also active in the other markets in the region; for the most part, these customers come from the fashion and textiles, automotive and chemical sectors. Therefore, the two new country units will mainly transport goods for companies from these industries”, says Nikola Vasiljevic, Managing Director of the two country units and Executive Director at Militzer & Münch Serbia. The new companies offer the full range of the Militzer & Münch services. A special focus is on organizing FTL and LTL road transports, as well as on customs clearance.

In the Balkan region, Militzer & Münch also has units in Greece, Bulgaria, and Romania, where the group already offers comprehensive logistics services. “We founded the new country organizations at a time when other companies were rather reluctant to do so,” says Alexei Kovalenko, Chief Financial Officer TransInvest and Militzer & Münch, and Speaker of the Militzer & Münch Group Management. “This step gives good proof of the initiative, energy and entrepreneurial spirit of our colleagues at Militzer & Münch Serbia.”

New terminal inaugurated in Sofia

Smart, efficient, and future-oriented: on May 19, M&M Militzer & Münch BG Co. Ltd. officially inaugurated its new transshipment terminal in Sofia. The cross-docking facility is equipped with state-of-the-art technology, thus ensuring the efficient handling of general and groupage cargo. At the same time, it forms the basis for Militzer & Münch Bulgaria to continue growing in the road freight sector.

The new facility was built to fully meet the requirements of Militzer & Münch Bulgaria. Its transshipment area covers 1,800 square meters. Incoming and outgoing shipments are handled via 16 loading gates, and scanned with the latest generation industrial tablets. A high level of security is ensured; among other things, the entire facility is video-monitored by 60 cameras.

In addition, the facility offers 880 square meters of state-of-the-art office space, creating ideal working conditions for the entire administrative and road transport team of Militzer & Münch Bulgaria. From the terminal, Militzer & Münch mainly serves Germany, Italy, France, Benelux, Spain, and Northern Europe.

“With the new cross-docking facility, we intend to continue expanding in the road segment,” explains Sacho Todorov, CEO M&M Militzer & Münch BG Co. Ltd. “Thanks to modern technology, our cargo handling operations have become more digital; we are increasing efficiency and raising the quality level even further. We are thus opening up additional opportunities for our new and existing customers.”

Too big for any door

Out-of-gauge: between May and October 2021, Militzer & Münch transported seven autoclaves to Uzbekistan for a manufacturer of construction and household materials. The weight – 83,000 kilograms each – and the dimensions of the autoclaves posed some challenges for the Militzer & Münch Uzbekistan team, but these were not the only hurdles they had to overcome.

An autoclave is a sealable high-pressure chamber that can take various forms. In industry, autoclaves are used for such purposes as curing building materials, vulcanizing tires or for sterilization. Autoclaves can also be found in the kitchen at home, as pressure cookers are also classified as autoclaves.

The dimensions of the seven autoclaves Militzer & Münch transported for the customer from Northern Germany to Chirchiq near Tashkent, however, hardly remind one of cooking pots. “With a length of 45 meters and a diameter of four meters, the autoclaves are so big that the factory where they are going to be used for manufacturing aerated concrete building blocks has to be built around them. No door would be big enough for them to be installed afterwards,” says Yulduz Babajanova, head of the projects department at Militzer & Münch Uzbekistan. “On-time delivery was therefore an essential factor in the time schedule for the construction of the Chirchiq factory.”

Multimodal – and via different routes

Militzer & Münch Uzbekistan delivered the autoclaves to their destination in three shipments. Since there are no standard solutions for transports of this scale, the project team worked with three subcontractors; different routes and various multimodal combinations were used. “Nikolaus Kohler, our Regional Managing Director for Central Asia, advised us on our own choice of subcontractors,” says Yulduz Babajanova. “A shipment with these dimensions entails various challenges. For example, after arrival in Uzbekistan, each of the three shipments had to be taken to the construction site with a convoy of escort vehicles to ensure maximum security. In addition, we were not flexible with transit times.”

Delays in St. Petersburg

The first transport was started in May 2021. Militzer & Münch transported two autoclaves from the point of origin in northern Germany, first by truck and then via inland waterway to Antwerp. There, they were loaded onto a freighter and shipped to St. Petersburg. In St. Petersburg, however, there were severe delays because the Russian Railroad was unable to meet transit times due to a rail platform overload. The cargo then continued by rail to Shymkent in Kazakhstan and from there by truck to the construction site in Chirchiq.

Due to the delays, the first transport took 135 days – the longest transit time of the three transports. To prevent this from happening with the second shipment, Militzer & Münch chose an alternative route. Up to St. Petersburg, the two autoclaves took the same route. From there, however, the cargo did not continue by rail, but was carried on the Volga-Don Canal across the Caspian Sea to Aktau in Kazakhstan. There, the cargo was transferred to trucks and covered the rest of the way by road – the entire transport took only 60 days.

Transport number three was even faster. It took only 55 days to transport the three autoclaves from northern Germany to Chirchiq. Here, too, the cargo was first taken to St. Petersburg, but then continued via the Volga-Don Canal to Tolyatti in Russia, and from there by road to the construction site.

A satisfied customer

“Despite the delay, we were able to handle the transport to our customer’s full satisfaction and deliver the autoclaves within the scheduled time,” says Khurshid Kasimdzhanov, Managing Director of Militzer & Münch Uzbekistan. “The customer had already cooperated with us on several projects, and we were able to convince him of our merits also this time. This success is primarily due to the good performance of our team in Uzbekistan, but also to the flexibility and resourcefulness of our subcontractors.”

 

Containers are in short supply – what is important now

First Corona, then congestions at the ports, and a change in the flow of goods – worldwide, obtaining loading space in containers has become difficult.  Militzer & Münch has intensified cooperation with customers to meet the challenge by providing pragmatic solutions.

There are about 25 million containers in circulation worldwide, transporting about 90 percent of all merchandise traded[1]. But it is only now, as they are becoming scarce and freight rates are skyrocketing, that containers  are gaining the public’s attention.

Unpredictable dynamics – what caused the shortage

The reasons for the shortage are quickly explained: fewer containers were already ordered worldwide in 2019, a consequence of the trade war between the U.S. and China. With Corona the economy went into lockdown, fewer boxes were ordered during this phase as well. At the end of March 2020, more than four million empty 20-foot containers were stored at container manufacturers’ facilities and at Chinese ports – no one anticipated a shortage at that time.

Then economy started to pick up again, but not everywhere at the same time, and not in all industries to the same extent. The flow of goods no longer follows the familiar pattern, and containers have been piling up ever since at the ports where they cannot be handled because there are also fewer operational ships available. In rail traffic on the China-Europe trade lane, congested border crossings are currently complicating the situation. The problem is exacerbated by construction sites in the rail network and flooding, which means that wagons are not available on time either.

Container manufacturers are currently producing the coveted steel boxes at full speed. But the (shortage) situation is unlikely to ease in the coming months, hampering international trade and raising freight rates.

Militzer & Münch offers customers pragmatic solutions

“It is absolutely crucial that we inform our customers early on, in case there are deviations from the original schedule. Because for our customers, the situation is more than challenging”, says Holger Seehusen, Managing Director of M&M air sea cargo GmbH and member of the Militzer & Münch Group Management. “In order to find viable and sustainable solutions, our globally operating teams are cooperating even more closely with our customers, but also with all partners involved in handling the transport, to offer pragmatic and, above all, affordable alternatives.”

Comprehensive and real-time information

Missing equipment, overload at border crossings, or construction sites – when logistics come to a standstill, Militzer & Münch informs its customers promptly. Thus, there is still enough time to look for alternatives, as some deliveries simply must not be late.

Assistance in finding affordable alternatives

Then follows the search for feasible and affordable alternatives. “In consultation with our customers, we look for solutions on how to work around the bottlenecks,” says Holger Seehusen. “This includes finding alternative routes, modes of transport, and procuring equipment. Our big advantage: we can offer all modes of transport.”

New Militzer & Münch containers

Militzer & Münch has also increased its container stock: the Rail Segment, a business unit of M&M air sea cargo GmbH, has purchased a number of 40-foot containers together with Militzer & Münch China. Some of them got branded.

“Delays will not be entirely avoidable in the coming months,” says Holger Seehusen. “But our customers can count on us to do everything we can to mitigate the situation. This requires a lot of extra work from us, which we are happy to do to serve the interests and needs of our customers. Together, we can do it.”

 

 

[1] This and the following figures on the market situation are taken from Guillaume Dhamelincourt, Business Development – Product Specialist at JK Capital Management, a company of the La Française Group: www.institutional-money.com/news/maerkte/headline/schiffscontainer-knappheit-bedroht-globalen-handel-205915/

 A Militzer & Münch train arrives in Hamburg after its long journey from China.

52 trucks – from door to door

More than 50 trucks with numerous components started on their route in Germany and Estonia in spring. Overland and by sea, they went to Novocheboksarsk, where a hydrogen plant was to be built from the finished parts. A challenging project – but not uncharted territory for the experienced Militzer & Münch team.

Hydrogen is regarded as the energy source of the future. It has many uses and is a key element in ensuring the successful energy shift. So far, hydrogen has been used primarily in the chemical industry, but is also gaining in importance as a fuel for vehicles. However, hydrogen is not a primary energy; like electricity, it has to be produced in special plants.

Such a plant for the production of hydrogen went on its way to Russia – via a total of 52 trucks, most of them special transports with permits and escort vehicles. Over a period of about two months, Militzer & Münch delivered the individual components from Germany and Estonia to Novocheboksarsk. Depending on the pick-up location, part of the cargo went from Hamburg by ferry across the Baltic Sea. The majority of the transports, however, was purely overland.

Good planning leads to the goal

There were no detours for the hydrogen factory to arrive in St. Petersburg for customs clearance, as the project was a door-to-door delivery: the individual parts were picked up from their respective manufacturers and delivered directly to the consignee in Russia. Moreover, to make customs clearance as uncomplicated as possible, the consignee requested classification. Thus, it was possible to declare several parts under the same customs tariff number, and to clear them through customs en bloc.

For a transport of this size, the key issues are good organization and coordination. No problem for the Militzer & Münch team at Filderstadt headed by Hardy Rosentreter. For the customer, a manufacturer of gas purification and gas generation plants, this was not the first order of this kind. Militzer & Münch had already successfully delivered similar plants to Poland and Turkey before.

“The hydrogen factory in Novocheboksarsk is an important contribution to the energy turnaround,” says Thomas Winter, Managing Director at M&M Militzer & Münch GmbH, M&M air sea cargo GmbH. “We are glad that we, as a logistics service provider, are involved in advancing projects in our core regions that support alternative energy sources.”

First LNG truck at Militzer & Münch

Low-emission transports owing to natural energy: Militzer & Münch Serbia now operates its first LNG (liquefied natural gas) powered truck. The specially branded vehicle runs between Serbia and northern Germany, and significantly reduces CO2 emissions on this route.

Thus, the LNG truck is part of the company’s global climate protection strategy. By using the environmentally friendly truck, Militzer & Münch also wants to stand out even more clearly from its competitors. “In the future, we want to expand our fleet by as many LNG trucks as possible,” says Nikola Vasiljevic, Executive Director of Militzer & Münch Serbia.

An eco-friendly alternative to diesel

Like gasoline-powered vehicles, LNG trucks are powered by an internal combustion engine. The natural gas is cooled down and stored in liquefied state, usually in a tank on the side of the truck. While offering the same performance as diesel trucks, LNG trucks cause lower emissions of particulate matter, CO2 and nitrogen.

A premiere: Militzer & Münch Serbia is using a truck powered by liquefied natural gas.

“Flat hierarchies give us space to implement ideas”

Holger Seehusen is a member of the Militzer & Münch Group Management and Managing Director of the German M&M air sea cargo GmbH. Thanks to his 30 years of experience in the logistics industry, he is particularly familiar with the market in Asia. In the interview, he explains why the Militzer & Münch Group’s business has developed well in the past months, and why he considers it a privilege to work in the logistics industry.

Mr. Seehusen, you are responsible for the Militzer & Münch Air & Sea business. How have the two segments developed this year?

Holger Seehusen: Since 2018, based in Frankfurt, I have been responsible for the Air & Sea activities in Germany. As a member of the Militzer & Münch Group Management, I am also responsible for the product development of the Air & Sea sector worldwide. We drive the product development in our de-centrally organized group of companies taking a joint approach and banking on a corresponding implementation, which also means a certain amount of persuasion work needs to be done at the individual country units. Currently, we are working on various projects in these business segments. In particular, the focus here is on sustainability. I must say this is a very interesting task.

Last year, after the difficult COVID-19 months in spring, business development in the Air & Sea activities, but also in particular in Rail transports, was very satisfactory. This extremely positive development has continued in the current fiscal year. Thanks in part to the restructuring measures implemented in previous years, we were already well positioned at the start of the pandemic, and able to master the temporary uncertainty in the industry.

In recent years, we invested heavily in our Trade Lane Management for the USA, Asia and India regions, and opened a subsidiary in Malaysia, thus laying important groundwork for further growth. Yet despite the generally positive sentiment in the industry, I believe we must not allow ourselves to be blinded by the currently good results. Challenges such as digitalization, junior staff, promoting young talent, reducing CO₂ emissions in transport handling and the resulting shift in procurement markets are topics that we have on our agenda. The answers to these issues are indicative of the future of our industry.

What distinguishes Militzer & Münch from the competition?

Holger Seehusen: Militzer & Münch is a family-owned company, and we see ourselves as a medium-sized enterprise. To me, this means that we have high social responsibility towards our employees – probably more than is the case with other large companies. Flat hierarchies give us the leeway to implement ideas. Our colleagues learn early on to take responsibility themselves and to simply try things out. Success and failure depend on open communication and constructive feedback, all of which serve to support personal development in leadership.

Customer satisfaction is Militzer & Münch’s top priority. Where are you in terms of customer satisfaction at the moment?

Holger Seehusen: Before the pandemic, we did a survey among our customers – and at that time, satisfaction was high. In view of the shortage across all modes of transport, the current situation is, frankly speaking, somewhat different. In supply chain management, the general conditions throughout the industry are not satisfactory at this time. It is important to inform customers at an early stage if a transport cannot be carried out as planned. Our customers in the textile industry in particular sometimes have tight contracts with their customers, with conditions where every day really counts. We enter into dialog with the customer very early on, and try to offer alternative transport routes and solutions. Often, we cannot influence whether, for example, a container arrives later, and at a different destination port, than originally planned. The subsequent hinterland transport has then to be rescheduled at short notice.

At some airport warehouses, there is a backlog of several thousand tons! Truckers sometimes wait 48 hours before they can load their freight. In the meantime, some trucking companies have stopped accepting orders that involve picking up goods at airports. In some cases, the shipments may have arrived on time, but it takes long to locate them in the crammed warehouses of airlines and handling agents.

In addition to transportation bottlenecks, we are also facing challenges in finding skilled personnel. Since the September 11 attacks, very strict rules have been in place for personnel at airports – and this also applies for the commercial staff at the transshipment warehouse. Anyone who wants to work there needs a background check as required by the Aviation Security Act.

Have there been any new products in the Air & Sea business in recent months?

Holger Seehusen: We have developed a relatively new product together with our Greater China Trade Lane Management in Frankfurt and our country unit in China: from China by truck via Kazakhstan to Europe, among other things to deal with the shortage of cargo space on other modes of transport. We can draw on our expertise and benefit from having our own country units in Central Asia here. We have been offering this transport alternative to our customers with growing success since the end of 2020.Another exciting project is in the planning stage, namely an air – road service between China and Europe. From Shanghai, goods are to be transported by air to the Kazakh city of Almaty, and from there on to Europe by truck. As a freight forwarder with particular expertise in niche markets, we are experienced in such alternative transport models. In view of high freight rates and a shortage of capacity for sea transport, this product is certainly an attractive alternative for our customers.

As a matter of fact, we can claim to have recognized and understood the potential of rail transport between Asia and Europe at an early stage. The new Silk Road still holds a lot of potential for the Militzer & Münch Group. Which is why, some time ago, we incorporated the Rail segment into M&M air sea cargo GmbH; a team of four coordinates all our rail transports from Düsseldorf.

From the Düsseldorf office, we have also further expanded our project logistics by sea segment. In Hamburg, we would like to continue growing in air freight, especially in AOG together with our colleagues in China. Moreover, the Militzer & Münch Group is striving for GDP certification, the certificate of Good Distribution Practice, so we can expand our service portfolio for pharmaceutical companies.

For some time now, container shortages and transport bottlenecks have been affecting the industry, and Militzer & Münch is feeling the effects, too. Have there been any shifts in transport modes?

Holger Seehusen: Oh, absolutely. To give an example, we had to fly 40 tons of steel from Europe to Mexico – a shipment that had originally been planned as ocean freight. Our great advantage is that we cover all modes of transport and can quickly offer alternative solutions. One thing applies here, however: we need to keep an eye on the liquidity of our customers and partners, who in turn depend on their own customers to pay on time. Some shipments were planned well in advance, but freight rates skyrocketed, and that’s not easy for every customer to shoulder. We always have to be beware of financial risks.

You’ve been active in the logistics sector for a long time. What fascinates you about the industry?

Holger Seehusen: I have been at home in the industry since 1991. Before I joined the Militzer & Münch Group in 2018, I had been with Rhenus Logistics for over 17 years in various areas of responsibility and working in different regions. This included Germany as well as interesting assignments in CIS countries, but especially in Asia and then for many years in Southeast Asia, before I decided to go back to Germany in 2016. After returning, I realized after a while that it was just not my “home” anymore, and that I wanted to try something new. Despite my long years in this industry, I have a lot of fun and am still learning every day. Frankly, I feel it’s a privilege to still have that fun and that daily challenge – that’s what drives me. I think I can transfer that enthusiasm to my colleagues with whom I work directly. At least that’s what I hope, but my professional environment is a better judge of that.

What advice would you give to young people who want to pursue a career in the logistics industry?

Holger Seehusen: The industry is very diverse and offers great development opportunities. What is particularly appealing is the internationality, which often gives us a different perspective on things. If you’re curious, you can make good use of the opportunities this industry offers – and that’s what I hope to convey every day with my management approach.

Our challenge as an industry is to improve the image and the multifaceted opportunities of the profession. For example, as part of our cooperation with the University of St. Gallen (HSG), we sponsor the annual Supply Chain Innovation Day and, in September 2021, were part of the panel. In my view, this is exactly the right approach to being visible as a company and getting more young people interested in logistics.

Militzer & Münch opens two new subsidiaries in the Balkans

St. Gallen, 13 September 2021. The Militzer & Münch Group has opened two new country units – in Bosnia and Herzegovina, and in Montenegro. With their focus on logistics services and road transports, the newly founded companies strengthen the network in the Balkan region. The Militzer & Münch country organizations in Bosnia and Herzegovina and in Montenegro started operations in late August. The companies are located in the capitals of the two countries, Sarajevo and Podgorica, and offer the full range of the Militzer & Münch services. A special focus is on organizing FTL and LTL road transports, as well as on customs clearance.

A region with potential

In both national markets, Militzer & Münch sees great potential for further growth. The national subsidiary established in 2019 in Serbia, which borders both countries, is developing better than expected. In the future, Serbia will serve as the Militzer & Münch hub for the Western Balkans. “Many customers we work with in Serbia are also active in the other markets of the region; these customers mainly come from the fashion and textiles, automotive, and chemical sectors. Therefore, the two new national companies will mainly transport goods for companies from these industries”, says Nikola Vasiljevic, Managing Director of the two new country units and Executive Director at Militzer & Münch Serbia. “We do see the opportunity to extend our cooperation with our customers to transports to neighboring countries, such as Bosnia and Herzegovina and Montenegro.”

“With the new national units, we are connecting several national markets with a high growth potential, while at the same time strengthening our own network,” says Filip Simovic, Managing Director of Militzer & Münch Serbia. “Traffics destined for Bosnia and Herzegovina or Montenegro reach their destination via the Serbian capital Belgrade, where we recently acquired a logistics property that we had previously only rented.” In the Balkan region, Militzer & Münch operates further locations in Greece, Bulgaria, and Romania, and already offers a wide range of logistics services across the region.

Metal roof tiles – from Poland to the USA

An entire roof on one pallet? No problem for a roof tile manufacturer in Poland. His products are also in demand in the USA. Militzer & Münch Poland guarantees that the innovative roof tiles arrive reliably.

In 2017, Poland exported goods for over 230 billion USD, an absolute high (source: Statista). Most goods are still going to the European neighboring countries, especially to Germany. But the supply of high-quality competitively viable products encourages many companies to export also to countries outside EU borders.

For example, a manufacturer of innovative products for roofs and facades. In comparison to the regular clay or concrete roof tiles, his modular metal roofing tiles are more durable, they weigh less, they are easier to install and also more storm-resistant.

All in all, a modern competitive product that finds buyers not only in Poland but also in far-off markets such as the USA.

Export consultancy right from the start

“In order to venture into exports to these countries, for many companies smooth logistics processes are among the prerequisites”, says Paweł Twardokes, Deputy COO Militzer & Münch Poland. “We advise our customers from step one, looking for the optimal logistic solution and implementing it.”

And there are a number of challenges that have to be mastered: customs clearance must run smoothly, and the driver shortage in the USA is not allowed to turn into a problem either – this is business as usual for Militzer and Münch Poland.

Road, sea, rail: pallets in 20-foot containers

Packed onto pallets, the innovative metal roofing tiles have been reliably and safely shipped since late 2017 to the USA via Norfolk in Virginia to their destination in Chicago. The shipments are exceptionally big: about 50 to 70 standard 20-foot containers per shipment. Militzer & Münch organizes the door-to-door transports via road and sea.

Delivery to the end destination in the US takes no more than 28 days from pick up. “Our customer is now thinking about exporting his goods to additional countries”, says Paweł Twardokes. “Canada, Australia and also, much nearer, UK are planned.”

Every Millimeter counts

Two days to send a complete packaging system from Schwäbisch Hall in South Germany to Dammam, Saudi Arabia – via airfreight, not really a big deal. And still, at the end of the day, every millimeter counted. 

Militzer & Münch wanted this to be a really impressive performance for this customer: Hamba-Gasti GmbH is a leading supplier of form, fill and seal machines specifically designed for the dairy and food industries. The company is part of the Italian IMA S.p.A.

The task: difficult, but not impossible. Heavy-lift, out-of-gauge cargo, a complete packaging system including accessories, around 17,000 kilogram weight – to be sent to its destination in Saudi Arabia at short notice.

Understandably huge was the surprise at the pick-up of the goods: the 17,000 kilogram cargo was stowed not in three, but instead in two, over-dimensioned, wooden crates. But packed like this, will the cargo even fit into the Boeing 747?

Time constraints did not allow any alternative. Thus, the Militzer & Münch team and the employees at Luxembourg Airport performed precision work to maneuver the boxes undamaged into the cargo hold of the airplane.

“It was a nerve-wracking situation, but in the end everything went smoothly”, says Felix Luz, Senior Sales Manager Militzer & Münch Karlsruhe. “With the fast delivery and our commitment we were able to really convince our customer – follow-up orders are in prospect.”

South Germany – an important location

  • The Militzer & Münch Sales Office Karlsruhe was taken into operation in December 2017
  • Like the Militzer & Münch teams in Munich, Stuttgart and Nurnberg, Militzer & Münch Karlsruhe, too, caters to the high demand for logistics in South Germany
  • Militzer & Münch Karlsruhe has already won orders for regular worldwide spare parts deliveries via airfreight
  • In August, the team handled another heavy lift goods transport, this time via sea to China

Militzer & Münch benefits from Uzbek investments

Uzbekistan is one of the biggest cotton fiber producers worldwide. The Central Asian republic has been investing in its textile and garment industry for some years, banking on technology and know-how from abroad. The industry continues to anticipate massive expansion of capacities.

Militzer & Münch and its customers are also profiting from the investments in the textile sector. For one of the biggest textile exporters in the CIS, Militzer & Münch delivered the equipment to a new production site in the Fergana Valley. Here, in the Uchkurgan region, the exporter combined two of his factories into one plant. The Fergana Valley is famous for its thriving silk production.

For the new production site, the exporter required machinery and other equipment from Belgium, Italy, France, Germany, Spain, Korea, China, India, Switzerland and Turkey. The goods traveled tens of thousands of kilometers by plane, vessel, rail or road. The total transport volume was 650 units, loaded into 150 full truck loads and 500 40-foot containers.

“The project took about one year, it was very exciting, but also challenging”

Renata Gafarova
Project Manager at Militzer & Münch Uzbekistan

The equipment comprised, among others, a complete laboratory, cotton spinning equipment, a rewinding machine, a compressor unit, weaving machinery, winding equipment, a knitting machine as well as an air conditioning system.

“The project took about one year, it was very exciting, but also challenging”, says Renata Gafarova, Project Manager at Militzer & Münch Uzbekistan. “We had to coordinate the deliveries from ten different countries very precisely, observe the different customs regulations – and match all this with the customer’s requirements. We are proud and really happy that everything worked out so well.”

Textile industry in Uzbekistan invests one billion dollar

In revenue, the textile and garment industry is the second biggest sector of Uzbekistan’s manufacturing industry, the biggest being the food, beverage and tobacco industry. All the more reason for the Uzbek government to invest in the textile industry. In 2015, the state joint stock company “O´zbekyengilsanoat” announced a development program until 2020. During this period, projects worth one billion US dollars are to be carried out in the Uzbek textile industry.

The investments offer Militzer & Münch potential for further orders. “The textile exporter is one of our biggest customers and we are proud to be working for the eight factories he operates across the entire Uzbek Republic”, says Khurshid Kasimdzhanov, Managing Director M&M Militzer & Münch Uzbekistan. “The expansion of the textile sector enables us to extend our cooperation with this customer and win new customers from the industry.”

New partnership for transports to West Africa

The contracts have been signed, first transports are already underway: the OMA Group, headquartered in Accra, Ghana, is the new partner for the West Africa transports of the entire Militzer & Münch Group. In addition, some of the country units have joined the African transport network ALNA.

In the future, all transports from the Militzer & Münch network to West African countries will be handled by the new partner. Customers benefit from good area coverage, as the OMA Group has offices in Benin, Burkina Faso, Ghana, the Ivory Coast, Senegal and Togo as well as strategic regional partners in Cameroon, Mauritania, Niger and Nigeria.

The OMA Group has already been successfully cooperating with Militzer & Münch France for the past two years, now the whole Militzer & Münch group has signed an agreement with the company. Initially, the cooperation will focus on transports between the subsidiaries of the OMA Group and the Militzer & Münch country units in France, Turkey, Poland and Morocco. The OMA Group has more than 30 years of experience in the business and offers specialist logistics support services for customers from industries including mining, oil and gas, energy and infrastructure as well as the transport of spare parts for ships in transit.

“With this new partnership, we offer our customers reliable and safe transport solutions towards West Africa,” says Stéphane Grèze, Group Delegate for Africa, who is developing Africa transports for the entire Militzer & Münch Group. “And the demand is growing – already now we see that customers with shipments to the Maghreb also want to handle transports to West African destinations.”

A strong network

In order to strengthen Militzer & Münch’s position in Africa even further, the country units in Germany, France, Switzerland, Uzbekistan, UAE, Morocco, Tunisia and Turkey have joined the Airfreight Logistics Network for Africa (ALNA), a powerful network dedicated to airfreight to and from the African continent. “The network will grant us access to a safe and reliable network of companies in many countries in Africa”, says Stéphane Greze. “Allowing us to increase sales and to develop our Africa business. We will also have the opportunity to receive shipments from the network and thus increase our volumes.”

The cooperation with the OMA Group as well as the ALNA membership are part of Militzer & Münch’s strategy to grow in Africa. Reliable partners and their local expertise as well as a strong network in western Africa will strengthen the position of the logistics service provider on the continent and offer many opportunities in the future.

 

 

The African Free Trade Area – a growth market of the future

The commercial launch of the African Free Trade Area – the African Continental Free Trade Agreement (AfCFTA) – on January 1, 2021 was primarily a formal act. With the exception of Eritrea, all 55 member states of the African Union have signed the agreement; 36 have ratified it so far.

The goal is to create a single African market for 1.3 billion people, with a combined economic output of more than USD 2.3 trillion. The aim of the agreement is to increase intra-African trade, drive forward industrialization and establish regional value chains. The agreement is a milestone for the economic and political development of the African continent.

OMA Group

  • Founded: 1982
  • Head office: Accra, Ghana
  • Staff: 200
  • Management: Group CEO Gerrit Van Der Merwe and Group COO Samad Osman
  • Good networking:The OMA Group is partner in logistics networks including FIATA, ICS and WACO
  • Website: www.omagroup.com

Caption: Stéphane Grèze, Group Delegate for Africa – he drives the development of African transports for the entire Militzer & Münch Group

„Our employees are our most important asset“

After more than a year of the pandemic, the Militzer & Münch Group looks back on 2020 with an overall sense of satisfaction. The results of the individual regions vary – but one thing is certain: The employees are committed to creatively mastering the small and big challenges, and to always having an open ear for their customers.

The Militzer & Münch Group’s 2020 business year was, on the whole, satisfactory. “The term ‘mixed fortunes’ sums up the past year quite well,” says Alexei Kovalenko, Chief Financial Officer TransInvest and Militzer & Münch, and spokesman of the Militzer & Münch Group Management. “Except for the spring, especially the month of April, which was marked by lots of uncertainties due to the completely new situation, the rest of the year went largely in line with our expectations.” Among others, there was positive business development in Western Europe, particularly in France and Germany, as well as in the Maghreb.

The Militzer & Münch teams in the individual countries played a substantial role in this development. “These past months have confirmed once again that employees are our most important asset,” says Alexei Kovalenko. “Besides the framework conditions imposed on us by the governments, development is closely related to the colleagues on site. In many cases, the local management did a good job of communicating the temporary and necessary measures, such as short-time work, and the teams went along with them – that was crucial in order to prevail also in the future.”

In addition, the politico-economic framework conditions in some countries were favorable, especially in France and Germany, and Militzer & Münch made use of government support. “In Germany, we experienced some tough weeks in Q2 across all business segments,” says Holger Seehusen, member of the M&M Group Management and Managing Director M&M air sea cargo GmbH. “The option of short-time work was important for the German country unit, and our team fully backed the decision.” In Central Asia, for example, there was no such form of government support, which made the situation far more difficult. There, Militzer & Münch is active in the project business, among other things – this segment however declined noticeably during the pandemic. “Central Asia has been and will be badly shaken by the pandemic,” says Alexei Kovalenko. “However, we are confident that the situation will ease again, and we are still expecting great opportunities in the project business along the new Silk Road.”

Positive signals from the industries

After minor declines, demand from automotive customers already recovered in 2020, and also in the textile and cosmetics sectors, Militzer & Münch records only minor dents in transport demand. “Especially with cosmetics and hygiene products, our expectations of an increase in demand were perhaps a bit higher than it ultimately turned out to be,” says Holger Seehusen. “A positive example is the good cooperation between the teams in China and Germany on the transport of corona protection materials.”

Asia is also benefiting from the e-commerce business, which is particularly noticeable at EMEX, the M&M courier and express service in Kazakhstan – a development that was already apparent in 2020 and continued in Q1/2021. The 1st quarter of 2021 was good in all Militzer & Münch regions, with the country units in Asia still needing to catch up more than their European counterparts.

In some regions, the signs are even pointing to growth: the former delegation in Malaysia has been turned into a full country unit as a joint venture. Militzer & Münch France has taken over ITP and ITPL, companies of the LPS Group (Logistique et Prestations de Services), to further strengthen the Maghreb business. In Vienna, Austria, Militzer & Münch has been represented by its own branch office since October 2020. And the joint venture in Serbia is also developing promisingly. “2020 was the first full year of business for the highly motivated team,” says Alexei Kovalenko. “Thanks to the good development, we decided in March 2021 to acquire the previously rented property with 10,000 square meters of warehousing and 3,000 square meters of office space in Dobanovci near Belgrade, thus giving Militzer & Münch Serbia even more space for growth.”

Ready for the extra mile

The Militzer & Münch Group has always been flexible, and the pandemic once again confirmed it. Where activities allowed, home office options were created at short notice, with both the central IT in Hof and the local IT teams contributing. Some sites relied on a rotating model, which ensured that the offices were never fully staffed.

For the sales teams, among others, however, the pandemic with its many restrictions has been a challenge. “At times, one-on-one customer contact was not possible at all, and digital-only meetings are not easy for either side – neither for forwarders nor for their customers,” says Holger Seehusen. “The creativity of the employees in approaching customers has shown that even in difficult times they are motivated to go the extra mile, to always be close to their customers and understand their needs.” And they demonstrate a great deal of flexibility: telephone conferences called at short notice across national borders and time zones go very well – proof that intensive and efficient exchange is also possible digitally.

Maintaining customer relationships is easier in pandemic times than acquiring new customers, but Militzer & Münch was already well positioned before the pandemic and was able to rely on existing contacts. Thus, the Rail segment at M&M air sea cargo GmbH, for example, developed well in cooperation with the InterRail Group. The relatively new project department in Düsseldorf also gained a foothold and completed some exciting project shipments, including on-carriage to the hinterland, within a very short period of time. In view of the positive business development, Militzer & Münch decided to join the worldwide Atlas Breakbulk Alliance (ABA) network, whose members are forwarding companies with a focus on project shipments only. Thus, participation in the Breakbulk Europe trade fair, which will hopefully take place next year, is a must.

Alexei Kovalenko, Chief Financial Officer, TransInvest and Militzer & Münch, as well as Spokesman of Militzer & Münch Group Management

Holger Seehusen, member of the Militzer & Münch Group Management and Managing Director M&M air sea cargo GmbH.

New country unit in Malaysia

The Militzer & Münch network in Southeast Asia has been expanded: Since May 10, Militzer & Münch has been operating its own country unit in Malaysia. M&M Militzer & Muench SDN BHD, as the company is officially named, focuses on worldwide air and sea freight with comprehensive services.

Militzer & Münch has already been represented in Malaysia by delegate Gopal Krishnan since 2019. He has now taken over the management of the new country unit. “We want to position ourselves in the growth market Malaysia with top quality and comprehensive services,” says Gopal Krishnan. The team’s office is located in Subang Jaya, a major city just outside the capital Kuala Lumpur, with direct connections to both Port Klang and KLIA – the country’s most important seaport and airport, respectively.

“Malaysia is one of the fastest-growing countries worldwide, and is also gaining increasing importance as a logistics hub. With the new country unit, we are making a clear commitment to the location,” explains Andreas Löwenstein, Regional Managing Director Asia / Far East. “We see great potential above all in the air and sea freight sectors, but definitely also in cross-border trucking to the neighboring countries of Singapore and Thailand. In addition, from Malaysia we aim to further expand all our activities in the ASEAN countries.”

75 Tons from Bursa to Ploieşti

Barely 900 kilometers separate the Turkish city of Bursa from the destination, the city of Ploieşti in Romania. Not too long a distance, one might think, but the transport route leads through a total of three countries, two capitals, and across the Bosporus. The load: a 75-ton metal press. A task that Militzer & Münch Turkey mastered flawlessly.

We don’t get to see them very often, but they have long been an integral part of the industry: mechanical and hydraulic presses. With the help of high pressure, they cut, punch, bend, rivet, and shape almost any material. Preston Makina, a good customer of Militzer & Münch based in Bursa, manufactures exactly such machines and relies on Militzer & Münch for the transport.

This time, a metal press measuring 8.60 x 2.35 x 3.20 meters and weighing a total of 75 tons had to be transported from Bursa in Turkey to Ploieşti in Romania. A proverbial mammoth task, thoroughly planned by Militzer & Münch Turkey in collaboration with customer Preston Makina. First, the heavy cargo had to be lifted onto a low-bed trailer with the help of a crane. After the freight had been properly secured and wrapped, the special transport was ready to start: From the northwest of Turkey, it first went along the Sea of Marmara, across the Bosporus and through Istanbul. The convoy then passed through Bulgaria before crossing the Romanian capital Bucharest and reaching its destination just under 100 kilometers further on: Ploieşti in Romania. “The order was handled to the customer’s full satisfaction, and the team did a really good job,” reports Kostas Sandalcidis, member of the Management Board.

Road transports are Militzer & Münch’s specialty. But the Militzer & Münch Bursa branch office also has a sound knowledge of sea transports. Within the Turkish Militzer & Münch country unit, the branch office is considered the country’s No. 1, an impressive achievement for the six-member local team, which is already looking forward to the next cooperation with Preston Makina.